Frequently Asked Questions
Everything you need to know about your MESO Customs experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that custom-made or final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my MESO Customs apparel?
To preserve the quality of the fabrics and prints, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.